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Privacy Policy

Privacy Policy

Information Collection and Use
Crownwineandspirits.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement. Crownwineandspirits.com collects information from our users at several different areas on our site.

Registration
No registration is required in order to use this website. Users are required to provide their name, date of birth, phone number, email, address, and zip code. This information is necessary in order for us to contact users about services on our site for which they have expressed interest.

Email A Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Crownwineandspirits.com does not store this information. Your friend may contact us at privacy@crownwineandspirits.com to request that we remove this information from our database.

Ordering
Crownwineandspirits.com order forms request data from users including: Contact information such as name and shipping address; financial information such as credit card number, expiration date, billing address, and billing phone number. This information is used for billing purposes to verify that the customer is of legal age, and to fill customers' orders. If we encounter difficulty when processing an order, this contact information is used to contact the user. This information is harvested from a secure area and encrypted for our customers' protection. It is not sold or shared with anyone else under any circumstances.

Gift Recipients
We collect contact information, such as name, shipping address and phone number, for gift recipients to ensure correct gift delivery. We do not sell, share or rent any contact information for gift recipients with third parties. We do not sell or rent any personally identifiable information that you provide to us regarding gift recipients, but they may receive offers from us highlighting new features, new products and services and special offers we think they will find of interest. Also we may send marketing offers to gift recipients on behalf of ourselves. In connection with such offers, we allow gift recipients to opt out of receiving future marketing-related mailings from us.

Cookies
A cookie is data stored on the end-user's hard drive with information that relates directly to the end-user's visit to our web site. Any information placed in the cookie is accessible only to Crownwineandspirits.com, and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, which allows us to maintain shopping cart selections from one page request to the next, and maintain session information from one visit to the next. By setting a cookie on our site, the user would not have to log in more than once, thereby saving time while visiting our site. If a user rejects the cookie, they may still browse our site. However, the user experience will be greatly curtailed. In addition, the user will be unable to log in or make a purchase. Cookies also enable us to track and target the interests of our users to enhance users' experience and display products that relate directly to individual user preferences. Cookies are tied to personal information but the information collected through cookies is never shared with third parties.

Log Files
We use IP addresses to analyze trends, administer the site, track users' movement and gather demographic information for aggregate use. IP addresses are not linked to personally identifiable sites.

Sharing
We will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We value your privacy at Crownwineandspirits.com, and will never release any account information to anyone outside of the necessary core groups that help our business function unless our customers give us the authority to do so.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Emails
If a user wishes to subscribe to our emails we ask for contact information such as name and email address. We may use your personal information for purposes other than sending you promotional materials. For example, we may use your information to complete transactions requested by you, or to send you administrative communications about any account you may have with us or about future changes to this Privacy Policy. You may unsubscribe from promotional Emails by emailing us at privacy@Crownwineandspirits.com .

Security
When our order form asks users to enter sensitive information, such as credit card number, that information is encrypted with the best encryption software in the industry - SSL (Secure Socket Layers) provided by VeriSign, the premier encryption Software Company available today. On a secure page such as our order form, the lock icon on the bottom of Web browsers' switches to locked, as opposed to unlocked mode, and back to open mode when you are just browsing.

We also do everything in our power to protect user data offline. Only employees who need the information to perform a specific job (for example, a Customer Care representative) are granted access to personally identifiable information.

If you have any questions about the security at our website, you can send an email to: info@Crownwineandspirits.com

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

 

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