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Shipping

Shipping

To ensure that your order is processed in a timely fashion, please review the following information:

The Buyer assumes title to the alcohol beverages upon purchase and all responsibility for shipment of any alcohol beverages purchased. By placing this mail order with Crown Wine and Spirits for the alcohol beverages, the Buyer is responsible for hiring a common carrier and authorizes Crown Wine and Spirits to release Buyer's purchase to the common carrier at Crown Wine and Spirit's licensed premises. Buyer hereby acknowledges and agrees that Crown Wine and Spirits does not make any representation or warranty with respect to compliance with Florida law or any state law regarding this transaction. Buyer assumes all liability and risk of loss associated with Buyer's purchase. Buyer is solely responsible for the shipment of alcohol beverages and any other merchandise purchased, including without limitation, the determination of the legality of the shipment and any tax consequences as a result of this purchase.

Shipping & Delivery:

If the items you order are available they will be shipped by the following business day. Orders placed from Thursday through Sunday may be held until the following Monday or until conditions permit.

Since we require age verification for all orders we do not ship to APO, FPO, or PO boxes.

Legal Age Requirement:

Products which contain alcohol may be sold and delivered only to a person who is at least 21 years old. By virtue of your order with Crown Wine & Spirits you represent to us that you are at least 21 years old and the person to whom any products which contain alcohol will be delivered is also 21 years old. You authorize Crown Wine & Spirits to use your billing and shipping information to conduct age verification via a secure commercial database. At the time of delivery, any shipment containing alcohol will require the signature of an adult possessing valid picture identification issued by a government agency proving he or she is at least 21 years old.

Preventing Underage Purchases:

AN ADULT SIGNATURE IS REQUIRED BY LAW FOR ALL DELIVERIES!

If no one is available to receive the package, a subsequent attempt to deliver will be made. We encourage you to use a commercial business address such as your office to assure the fastest delivery time. If subsequent attempts are unsuccessful, your order will be returned to Crown Wine & Spirits. An additional fee will apply to reship undeliverable packages.

Crown Wine & Spirits recognizes and complies with all federal, state, and local laws regarding sale of alcohol to minors. All shipments require an adult signature; proof of age will be verified by delivery carrier. No deliveries will be made to a visibly intoxicated person.

Vintage Substitution:

On occasion the chosen vintage of a wine will sell out or be replaced by a new release after your order is placed. In such cases, Crown Wine & Spirits will notify you to substitute with a comparable vintage.

Returns or Exchanges:

We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange.

If a package you received is damaged, please contact customer service at 1-866-946-3830 and our friendly staff will be able to assist you.

 

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